Get Help

I Need Help

Need help? We are here for you

Call 911 if you are in danger and need emergency help.

You are not alone. Whether you’re facing abuse or homelessness, help is just a phone call away.

I need immediate help leaving an abusive situation
Call one of our 24-hour crisis lines at 416-461-1084 or 416-461-1330 or 416-461-1910

Our 24-hour crisis line can help you find a shelter space urgently.

We provide:
– safe plan for leaving an abusive situation
– secure shelter with supportive services
– crisis counselling

I need housing help
Call our crisis line at 416-461-1084

We can help you find shelter, even if it’s not with us, or connect you with our Transitional Housing Support Team, who can help you stay in your home or find a safe and affordable new one.

We provide:
– a safe emergency shelter for women and their children
– assistance finding a shelter space
– supportive services, such as assistance applying for subsidized housing, to help you build a brighter future
– transitional housing support to help you advocate for your rights as a tenant
– assistance applying for subsidized housing
– supportive services to help you build a brighter future

I am living with abuse and need support
Call the Assaulted Women’s Helpline toll-free at 1-866-863-0511 or TTY 1-866-863-7868

Help is free, confidential, and anonymous, and this number will not appear on your phone bill. If you have a cellphone and you are absolutely certain it is not being monitored, you can also text the helpline at #SAFE (#7233).

The helpline provides:
– crisis counselling and emotional support
– safety planning
– information and referrals

I think I might be experiencing abuse, but I’m not sure
Call our crisis line at 416-461-1084

Our experienced counsellors provide advice, information, and a friendly ear. We can help you find a way forward.

We provide:
– caring, non-judgmental support from our counsellors
– Community Support & Outreach services to help you manage your situation
– help to plan for your next steps

What does abuse look like?

Staying safe

If you are living with abuse, there are ways you can make yourself safer:

Keep a list of numbers for people who can help you—family, friends, shelters, helplines—and memorize them if you can
Call the police if you are assaulted so your abuser can be charged
Keep a record of all incidents somewhere safe, where your abuser won’t find it
Keep spare house and car keys easily accessible
Create an emergency escape plan
Stay in regular contact with friends and family who can look out for you
Seek help from organizations like Nellie’s that can support you to build a life free of violence

At Nellie’s we can help you by:

Providing a safe space for you and your family
Supporting you with healing and decision-making
Connecting you with educational resources and opportunities
Guiding you on practical concerns like housing, finances, parenting, and careers
Advising you on how to navigate the legal system
Empowering you to find the positive future you deserve

We know how difficult it can be to change things, but Nellie’s is here for you, with compassion and zero judgment. The first step to change is asking for help.